@inbook{ :1-20,

author = { } ,

title = { AFFECTIVE CONVERSATIONAL AGENTS: THE ROLE OF PERSONALITY AND EMOTION IN SPOKEN INTERACTIONS },

booktitle = { CONVERSATIONAL AGENTS AND NATURAL LANGUAGE INTERACTION: TECHNIQUES AND EFFECTIVE PRACTICES },

isbn = { 9781609606176 },

publisher = { Igi Global },

pages = { 1 - 20 },

year = { 2011 },

}